What We Offer

Constance Care Services

Constance Care can be accessed in several ways:

  • Your needs have been assessed by the Local Authority or Health, these are needs led and we will look at what aspirations are with you
  • You have Self Directed Support Funding and wish to purchase support
  • You wish to make a private arrangement with ourselves directly.

What We Can Offer you

Our list is not exhausitive and a friendly voice at any of our offices will be happy to offer advice, or come and see you.
Personal Care – tailored to you, in your own home Domestic/housework Specialist areas
  • Bathing/showering
  • Support with Medication
  • Catheter care
  • Meal preparation
  • Pet care
  • Companionship
  • Cleaning/laundry
  • Meal preparation
  •  Support to shop, pay bills
  • Home security
  • Social Support
  • Palliative Care
  • Hospital Discharge
  • Dementia
  • Telecare
  • Re-ablement support
  • Stoma Care
  • Oxygen care

Contact us

If you are unsure as to which office to contact please phone us at the East Ayrshire office as noted below.

Talk to us we are always happy to hear from people or write to us at one of our offices.

East Ayrshire service Tele: 01563 540999
South Ayrshire service Tele: 01292 880885
East Renfrewshire Tele: 0141 6117171
South Lanarkshire Tele: 01698 823052
Renfrewshire Tele: 0141 212 8870
Stirling Tele: 01786 433 820

 

The Way Forward

We will work alongside you to develop a Personal Plan and this detail assists you to have the ‘care’ you wish and for our staff to know what support you do or do not wish. This plan will have what is called ‘outcomes’ which is a Government target that you do not just receive support, but that it has to have a meaning to it for you.

You may feel vulnerable and not as able to do things for yourself, or just wish extra support to make life easier for yourself. As a family owned and run business we understand this and are responsive to those changing support needs.

Personalisation – The focus is about people having money allocated to their care and how they then spend it to suit their individual need. If it is to achieve its core aims then those accessing their individual budget will need advice and support. Thus encouraging people the freedom to choose their own care and supporting how they manage the budget.

For us as a provider of care we are looking at innovative services and continuous development. The focus on rather than seeing ourselves as recipients of contracts of Care provision, but what can we actually offer.

Self Directed Support

  • You control the monies for yourself
  • You choose how to spend it
  • You choose who you get support from
  • You get help to do things you want to do, or still do
  • You can ask the following people for information, advice
  • Care manager/social worker
  • Support worker
  • Home care agencies
  • Friends/family
  • Someone who already had a personalised budget
  • Advocacy groups
  • Age UK website
  • People who work for ‘In Control’

We are keen to assist you wherever we can and you can also log onto www.selfdirectedsupportscotland.org.uk and seek independent information and guidance.

Re-ablement – this term includes language such as enablement, rehabilitation and intermediate care. It is about assisting people with learning or re-learning the skills necessary for daily living. Most local authorities have opted to utilise their own staff at the initial stages, which is approximately six weeks of intensive input. This invariably is supported by Occupational therapists and ensuring people become as independent as possible at the end of this period.

However for ourselves we need to look at how we support people after those first six weeks, continuing with the support which enables people to manage as much for themselves. The use of technology and equipment is helpful in sustaining people at home. Also ensuring people have access to information about wider social and community support.

Technology – telecare and telehealthcare as you may have heard it called. This is about continuous, automatic and remote monitoring of real time emergencies. In supports lifestyle changes which happen over time in order to manage the risks associated with independent living.

It should be discreet and can manage risks both in terms of the persons health and home environment.

Home environment i.e. smoke, gas, flood, heat detection which then can raise an alarm that triggers external people to respond and support the person.

Health i.e. remotely monitoring a person’s vital signs through the use of easy equipment that healthcare professionals can customise externally from the house, enabling people to manage their own condition, improve their quality of life and preventing avoidable hospital admissions.

Policy and Procedures

  • Aims and Objectives
  • Care
  • Care plan and review
  • Child Protection
  • Complaints
  • Corrective & Preventative
  • Confidentiality
  • Disability
  • Disclosure
  • Enquiry Procedure
  • Equal Opportunities
  • Harm Policy

These are some of the main areas,  we have more, and, associated work instructions/ forms which are given to all of our employees. This gives you a flavour of our desire to support our employees and yourself, and taking our responsiblities seriously to offer a positive experience whether you are an employee or in reciept of a service from us.